Other delivery options are available.
We also ship to Europe, to the United States, and to Canada.
Click here for full details.
We also ship to Europe, to the United States, and to Canada.
Click here for full details.
100% Secure Online Shopping.
We accept all major credit and debit cards, as well as payments via PayPal and NoChex.
Secure payments made through SagePay's secure server.
We accept all major credit and debit cards, as well as payments via PayPal and NoChex.
Secure payments made through SagePay's secure server.
The Horror Party Shop is owned by the Party Kiosk (www.partykiosk.co.uk). The name Party Kiosk will appear on your credit/debit card statement.
- All our Terms and Conditions apply to the Law of England and Wales.
- DELIVERY is as stated under the delivery option box on the left hand side of this page. The basic option is for second class royal mail delivery. Other postage options are available, First Class and Next Day (conditions apply).
- All prices are inclusive of VAT.
- Discounts available for bulk purchases on many items - see product descriptions for further information.
- We reserve the right to cancel any order if there has been a typographical error of any kind in relation to description, quantity or price quoted, or where goods are not able to be supplied on time. We also reserve the right to cancel any order from countries where we do not ship to, where incorrect postage has been paid or any order we regard as suspicious in any way.
- Refunds The buyer has the right to cancel the order within 7 days. If goods have been dispatched, the buyer will need to return the goods at their own expense via a signed for method to receive a refund of the original amount paid. Goods must be in exact packaging and unused or unworn.
- We only send to the Billing Address for your security. If this causes difficulties, then please ring us to discuss.
- All photographs are a fair representation of the item(s) for sale. Colours may vary, refer to item description. Disclaimer: we are not liable for differences in colour on internet browsers or in colours of products themselves once received. We may use different suppliers at our discretion which can cause a difference in colour.
- ORDERS will be dispatched upon receipt of full payment only. We accept the following payment methods: All main credit cards, Paypal, Nochex, Google Checkout, Cheque or Postal Order. Pro Forma Invoices may be sent to account holders - goods will only be dispatched once correct payment received. Cheques take 7 days to clear and goods will not be sent out until such time as cheque has cleared.
- ORDERS are normally dispatched within 1- 3 working days (Monday to Friday) unless otherwise informed. All goods should be received within 7 working days, excluding weekends and bank holidays, but may take up to 28 days. An e-mail will be sent confirming dispatch of items. If your goods are required within 7 days, we strongly suggest you use the first class option or next day.
- Next Day Delivery is available for £9.00 an order. Cleared payment needs to be received before 1pm for Next Day Delivery. Please note the following:
Next Day Delivery is available on orders placed on a Monday to Thursday, no later than 1pm for receipt of payment. If orders placed beyond 1pm on a Thursday or all day on Friday will be delivered on the following Monday (if not a bank holiday). If you require a Saturday delivery, please contact us as this can be arranged at extra cost. No dispatches will take place on a bank or public holiday and goods cannot be received on those days.
- SHORTAGES damages or incorrect goods should be reported to us within 48 hours of receipt. Any shortages or damages NOT reported within 48 hours of receipt, will not be rectified. Refunds will only be given if goods have arrived damaged and need to be returned to us before refund is given. A full refund is available if goods are returned within 7 working days, unused and in exact packing. We only refund once goods are received back to our office in good condition, therefore you will need to use a trackable service for this. Proof of Posting is NOT a trackable method. Return cost of postage to be paid by customer. Cake Decorations are a non-returnable item and if any are returned they will be sent back or destroyed if we have not heard from the buyer within 30 days
- ORDERS not received. Please check the method of delivery of your order. If sent via Royal Mail, goods will not be left if you are out at time of delivery. You need to check with your local delivery office. We are not responsible for doing this - it is the customers responsibility if you are out when the delivery is attempted. Signature may be required. If sent via a courier, signature will be required. Please ensure your address details are accurate. We cannot be held responsible for goods not delivered on time if there is a discrepancy in your address details. If goods are returned we will invoice customer for further delivery charges. Please contact us for trackable information pertaining to your goods
- For more details on all your rights as a customer, please refer to the Distance Selling Regulations (www.tradingstandards.co.uk)
- ENVIRONMENTAL Policy: We reuse/recycle all cardboard boxes and plastic packaging where we can. Unfortunately it is necessary to pack products well for transit purposes. Please ensure all products are recycled where possible
- SECURITY Please remember, this is a safe and secure site and we do not see your financial details - we only see your payment! Payment options include Protx, Nochex, Google Checkout and Paypal - all to make your buying experience a safe and happy experience.
